Introduction
At Strong Pals, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, StrongPals.shop, and when you make purchases from our store. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information to provide you with a better shopping experience and to improve our services. The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior.
- Comments: When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included, as visitors to the website can download and extract any location data from images on the website.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, remember your preferences, and gather analytical data.
How We Use Your Information
We use your personal information to:
- Process and Fulfill Orders: To ensure your purchases are completed and delivered to you promptly.
- Improve Customer Experience: To personalize your shopping experience, recommend products, and offer customer support.
- Communicate with You: To send order updates, promotional offers, newsletters, and important notices about your account.
- Improve Our Services: To analyze website usage, improve our products, and enhance our website’s functionality.
- Manage Comments: To respond to comments and prevent spam on our website.
Data Security
We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, secure payment gateways, and access controls. While we strive to protect your information, please note that no method of transmission over the internet is 100% secure.
Cookies
Cookies are small data files stored on your device that help us improve your experience on our website. We use cookies for various purposes, including:
- Essential Cookies: Necessary for the basic functionality of the website, such as keeping items in your shopping cart.
- Performance Cookies: Help us understand how visitors interact with our site, allowing us to improve the user experience.
- Functional Cookies: Remember your preferences and enhance your experience, such as keeping you logged in or remembering your language settings.
- Advertising Cookies: Used to deliver relevant ads to you based on your browsing history.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Update or correct your personal information if it is inaccurate or incomplete.
- Delete Your Information: Request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out of Marketing Communications: Unsubscribe from our newsletters or promotional emails at any time.
Third-Party Links
Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for their practices. We encourage you to review the privacy policies of these sites before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Strong Pals
Email: support@strongpals.shop
Phone: +234 8168654353
Address: Oba Akran Avenue, Ikeja, Lagos.